United Airlines - Deja Vu All Over Again

[mrte62]

I posted the following prior to our October 2012 trip:

Because of the merger between Continental and United, there have been a number of schedule changes. Each of my last 4 business trips have seen time changes ranging from a few minutes to over an hour.

Checked our October flights to Orlando yesterday and found that our flight no longer exists. We were moved to one later in the day - without any options. My DW's ticket was a frequent flier on a separate reservation. Called United and was told we had to take the later flight because no frequent flier seats were available earlier. After a "discussion" with the agent and then her supervisor, we were both moved to an earlier flight so as not to mess up our first nights dinner and food shopping plans. The supervisor and the agent were both very professional and helpful. Moral of the story:

1) Check your United reservations - there might be a change.

2) Don't settle for a flight that you are moved to - call and try to get on a flight that works best for you.

Exact ( I mean exact) same thing just happened. The only difference is I spoke with different people at United.

[EpcotChic23]

This happened for our October flight as well. The got rid of our flight and put us one 3 hours later. I called right up and they were able to get us on an earlier flight no problem or extra charges.