From what I heard in August @ CBR (where the new system was in full effect, and no problems there w/ it) the whole "wait time to refill" issue is to keep people from "stealing" soda - aka giving it to others who don't have mugs - and we did watch this occurring. Grandma didn't want to buy a mug, so Dad, who DID buy one, would fill his and then pour it into her cup or her water bottle... then Dad would refill his again, fill Grandpa's, who also didn't buy a mug... and it continued. We watched MANY families doing this, and they just had to wait the 3 minutes for the sensor to "re-boot".
Doesn't matter as much during free dining, when everyone gets the mugs for free.... but if we had paid $15 (or whatever the going rate for the refillable mugs is) for each of ours, it would have been HIGHLY annoying to watch half the food court get their drinks for free.
(But then this is also the reason we ONLY get the mugs if we're there for free dining... we never go to the food court, so paying $15 for what is essentially a souvenir mug, as we might use it once, is crazy....)
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