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It's the little things....
Not sure if this is the best area to put this, so please move if it fits better elsewhere.
My DD is at WDW right now doing the college program. As you can imagine, she has seen her share of rude & mean people. I was talking to her and said I was planning to make little "thank you for making our vacation magical" cards to hand out to CM's that do a great job during our next vacation, just to encourage them. My DD said, "You know mom, that's great. But you know what really makes us feel good? When a guest looks at our name tag and addresses us by name." I was speechless....something so simple, yet so meaningful. So in addition to handing out my little thank you cards, I'm going to make sure and use CM's names whenever I interact with them. It's definitely something I would have never thought of if my DD wasn't working there.
~Michelle~
1980, 1983-1986, 1988, 1992, 1993
1995 -Disneyland
July 2001 -POFQ
May 2006, May 2008, May 2010 -Wilderness Lodge
Dec. 2011-Port Orleans Riverside
Sept. 2012 - Port Orleans Riverside Royal Room
May 11-25, 2013 - Polynesian Resort
Next trip: Dec. 14-20, 2014 - Wilderness Lodge
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I almost always talk to the CMs about their hometowns listed on their name tags. For some reason I find myself fascinated by all the many places the CMs come from. I find my kids doing the same thing as well. Either they get it from me or they are just as fascinated as I am.
Denise
Resorts we've stayed at in 20+ trips: ASMo, ASMu, ASSp, PC, CSR, CBR, POR, POFQ, WL, AKL Jambo, AKL Kidani, Poly, Contemporary, BC, YC, BWV, OKW, SSR, Swan, Shades of Green, Vero Beach, Disneyland Resort
Next Trip: ???
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While I don't do this all the time, I do it frequently, and do my best to rememebr to do it ALWAYS...I do it because I like it when people address me by name. It means that I am a person to them
I have seen some pretty rude people in the parks treating CM's like their only purpose in life is to serve them-I would imagine that get's old day after day...
Thank you for the reminder-maybe now I will be better at this.
________________________
~ Cody
But I don't want to go among mad people!
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I will definitely remember this. I'm bad at remembering names so I generally don't great people by name even when I know what it is. Most of our interactions were when we'd get ride swap tickets (4 kids), waiting for the characters or at EPCOT Kidcot stops. My wife was always the one to chat it up and thinking back you could tell the CMs appreciated it.
5/97-offsite 2/99-AS Sports 12/99-AS Movies 12/01-AS Sports 4/03-Disneyland 12/04-Port Orleans Riverside 5/05-Beach Club 12/06-AS Movies 10 yr anniversary 12/09-AS Movies-1st trip for our Princess 11/13-Port Orleans Riverside 9/14-AS Music - Night of Joy 2/16 - Caribbean Beach - senior trip
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It's always good to address people by name!
Steve (aka brownie)
INTERCOT Staff: Accommodations & Mousellaneous
ASMv 4/00, 10/01, 11/03, 5/21
ASMu 8/12, 11-12/22
AKL 6/18
BC 9/94
CSR 8/14, 3-4/22
POP 11-12/10, 3/12, 10/12, 7/17, 4/22
POFQ 10/01
POR 9/04, 1/16, 11/19
WL 12/03
Disneyland 6/07, 1/15
Disney Dream 8/14
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Great thread! I love the idea of making the day a bit more fun for the CMs.
Past Visits:
1984 & 85 Off Site
1999 CBR
2003 BW/GF
2009 WL
2011 Poly
2013 YC, WL, CR (good year!)
2014 AKL
2015 GF, CS , Poly, SSR
2016 YC, Universal Portofino, GF, Waldorf
"Some people never go crazy. What truly horrible lives they must live." - Bukowski
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Great reminder to show a bit of appreciation for the CM's!
Eric
Resorts:
POLYNESIAN (Favorite), Grand Floridian, Caribbean Beach, Coronado Springs. Beach Club, Saratoga Springs, AoA, All Star Sports and POP Century
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Be a good thing to do in everyday life - at grocery or Walmart or Target. Thanks for the suggestion!
We'll Go On....Off To Neverland
Wishes!
It's A Great Big Beautiful Tomorrow....Where Dreams Really Do Come True
Never Forget It was All Started By A Mouse....TTFN
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We always try to thank the CM & be polite, but I don't know that we think to always use names. We'll remember this on our next trip.
Christie
September 2007 - Pop Century
September 2009 - ASMu
September 17-24, 2011 - Off Property
October 2014 - ???
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Originally Posted by Katzateer
Be a good thing to do in everyday life - at grocery or Walmart or Target. Thanks for the suggestion!
I was going to say the same thing. Working retail (part time) I always try to thank the customer by name. We put that info in when we ring up their sale, even if it's cash. It also helps with repeat business in that case.
ºoºKathyºoº TimeShare 12-12
GKTW June 2011,Off site Feb/March 2011
Dolphin and POFQ 8/10
POFQ Sept 08
ASMu Aug-Sept 07
Dolphin & CS-12/05. Mousefest & Dis Cruise
Dolphin & POR July 04,WDW-Dolphin June 02Dolphin 6/2000
Swan 6/99 -Dolphin March 98, March 94
+many more times offsite
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