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Anyone else having problems with Disney Website?
We are unable to pay towards our trip on Disney's website nor are we able to complete any dining reservations. This has been going on for about a week now. On my desktop computer we have foxfire and I am getting a new "updated" version on the disney website (still can't pay on our trip or do reservations for dining) and on my laptop I have internet explorer and am still viewing the old disney website. I have no idea what is going on and was just wondering if anyone else is having this problem.
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I have Explorer and I'm getting the new version. I was having issues for about a week (this was about a week ago.) with my already made ADRs showing up when I tried to link them. I finally got them to show up. As for paying toward your trip...you'll have to call. We're going in Feb. and I tried for a few days online and it never brought up the option. I had to call to pay my balance.
Ashley
Wife to James
Mom to Cassidy & Kenzie
Disney Honeymoon~~Aug. '02 Off Property
1st Family Trip~~Feb. '13 ASMovies
Surprise Trip!! Dec. 2014!!! Off Property
Next trip booked! July 2015! Wyndham Bonnet Creek!!
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Disney is in the process of rolling out a new site but it's still beta so some folks are using the new site and some still on the old site. Unfortunately they've completely messed it up and neither site is working completely properly. Hopefully they'll have the bugs worked out ASAP,
Chris, aka Strmchsr
INTERCOT Staff: Vacation Planning, Guests with Special Needs, and Weather Guru
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I tried to phone them a couple times yesterday about mid-day and got some message about all the circuits being busy. Maybe it's more than their internet being affected.
Jan
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I hate the new website. It is hard to use and when you go to pay the price changes and goes to the old site.
Disney Cruise 2017
AKL 2016
PORR 2015
Beach Club 2013
POP Century August 2011
Disney Cruise Dream 2011
Cruise Disney Wonder 2006
Wilderness Lodge, 04, 06, 08, 10
Allstar Movies 02
Allstar Sports 96. 98, 00
Offsite 2015 x2, 90,89, 85
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I have been holding on the phone for 1 and 1/2 hours already to modify my resort reservation. Don't want to hang up and lose my place in line. This is crazy.
82, 84, 86, 87, 88, 89, 90, 92, - Poly
96 - Grand Floridian
04 - Beach Club
05 - POP
06 - Wilderness Lodge
07 - Coronado Springs
07 - All Star Music
08 - 11 Coronado Springs
12 - Old Key West Villa
13 - Old Key West Villa
13 - Coronado Springs
14 - Old Key West Villa
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This is one of the many reasons to use MJ! You don't have to do any of thoes things they are all done for you with a simple e-mail to MJ.
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Originally Posted by RockinRobin
This is one of the many reasons to use MJ! You don't have to do any of thoes things they are all done for you with a simple e-mail to MJ.
Chris, aka Strmchsr
INTERCOT Staff: Vacation Planning, Guests with Special Needs, and Weather Guru
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Several days ago I got stuck on the new site using my Mac. It was a mess. It didn't want to recognize my account at first and finally when it did, it couldn't locate my reservations. I then used my iPad and was directed to the old site. That had all my information without problem.
Genna
Always Enjoy the
¸.•*¨)¸.•*¨)¸.•*¨Magic¸.•*¨)¸.•*¨)¸.•*¨
"Now approaching, Mickey's Star Traders"
If You Can Read This...
...Thank The Phoenicians!
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I got switched to the new site this morning without clicking anything
Tried making ADR's and it wouldn't recognize the +10. Did get through to dining in less than 5 minutes and was told this is happening to a lot of people.
BTW, check my phone and ipad and both mobile sites have been changed to the new format also.
- Lynn -
INTERCOT Staff: Theme Parks, DVC
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I got switched this morning too. Luckily (or unluckily) I don't have any reservations right now but it took all of my family information out of my profile.
I added them back in but there is no place to store their pass numbers. Not sure what that will mean when it is time to renew our passes.
Cindy aka AgentC
INTERCOT Staff: Accommodations, Dining, Movies, TV, Music & Musicals
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I kind of like the new site. It seems to be working fine for me the last few days. All of my ADRs are there. So far everything I have planned is in My Itinerary.
Ashley
Wife to James
Mom to Cassidy & Kenzie
Disney Honeymoon~~Aug. '02 Off Property
1st Family Trip~~Feb. '13 ASMovies
Surprise Trip!! Dec. 2014!!! Off Property
Next trip booked! July 2015! Wyndham Bonnet Creek!!
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