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My ADRs are gone!!
I just checked my ADRs online after their site was down for a few days. I only have 3 of my 8 ADRs listed! I'm going to call now and find out if the rest are still there. Anyone else's missing? We leave next Friday. Okay I'll calm down now and make that call....
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The same thing has happened to me. Only one of our 10 reservations appears. When I try to pull up one of the missing ones, the system is unable to retrieve it.
Please let us know what you find out.
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Let us know what they say, but I would bet it is just an issue with everything coming back up.
I checked mine for January, and it says I don't have any ... no panic yet, right?
Heather aka ibelieveindisneymagic
INTERCOT Staff
Engaged at the castle!
My Disney Home is POFQ
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Don't worry. This has been an issue in the past. I'm sure the system just isn't fully back online yet. Call to put your mind at ease and I would guess all the ADRs are still there.
Chris, aka Strmchsr
INTERCOT Staff: Vacation Planning, Guests with Special Needs, and Weather Guru
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One of mine was missing (Le Cellier, of course!), but when I tried to make a new one, it came up that I already had one at the same time and asked if I wanted to cancel the existing one. I think they're probably there, just some kine of glitch in the system.
Jodi
Many, many trips as a kid with family
Last trip: November 2013
Next trip: June 2014 - Just me and my son!
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I made a reservation for 15 minutes earlier than one of my existing (and missing) ones, but no message appeared letting me know that there was another reservation in place around the same time.
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Okay...finally got through. My ADRs are still there. (Well one wasn't at first, but that was because I had it under a different phone number.) Talk about panic. Everything's good though. Boy, that's not what I needed a week before we're supposed to leave. I'm okay...for now.
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Same here but I called and they were all there so no worries.
Elaine
"I am a nice shark, not a mindless eating machine. If I am to change this image, I must first change myself. Fish are friends, not food."
Next trip: February 2019 for the Princess 5K/10K/HALF MARATHON (YES, I'M RUNNING THEM ALL!)
Port Orleans Riverside
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While I was on hold with Disney I was checking intercot for a post like this because the same thing happened to me this morning! I leave in 1 week also and was a little panicked to see some of my ADR's missing. Of course Le Cellier, the hardest one to get, was missing! The disney rep was able to pull up all of my reservations also and said many guests are having trouble pulling up all of their ADR's. Nobody panic though, they are still there
July 2001--FW
Christmas 2005--Offsite
Oct 2007--GF
May 2008--Pop
Oct 2009--Poly
Oct 2010--BW
Nov 2010--CS
Nov/Dec 2011--BW
Feb 2012--GF
April 2012--AS
Sep 2012--WL
April 2013--Fantasy (eastern carribean)
Sep 2013-SS
Sep 2014-Fantasy (western carribean)
Jan 2015-CS
May 2016-Fantasy
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What a scare! I haven't called but figured I'd give it a day or two for them to show back up.... We leave in one month and had a few ADR's that can't be rebooked (Le Cellier and some otheres). Really hope this doesn't cause problems down the road...
June 2003 Offsite Condo
June 2004 Caribbean Beach
June 2005 Honeymoon POFQ
January 2006 POP
August 2006 CBR Trip with the In-laws
September 2007 AKL
March 2009 & 2010 POFQ
November 2010 POFQ
November 2012 POR
November 2013 POFQ Family Reunion
January 2015 POR
January 2016 POFQ
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When I called they said that the system enhancements are still ongoing and should be completed by the 18th.
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Only 1 of my ADR's showed up on line. I did call and they are all still there. I was on hold for about 15 minutes. Must be a lot of people calling about this.
TRACEY
șOș
Disneyland as a kid
11/02-POFQ * 07/04-Disneyland PPH * 11/05-AKL * 10/08-CBR * 12/10-WL * 11/11-AKL * 11/12-AKL * 11/13-GF * 11/14-AKL * 06/15-Poly * 12/15-YC * 5/16-BWI * 12/16-BC * 5/17-Poly * 10/17-GF * 12/18-POFQ * 12/19-YC * 12/20-CSR * 12/21-BC * 3/22-CSR
Next: 9/22*BWI
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All my Adrs but 1 are gone too! I panicked and called down to Disney and they could only retreive by reservation number. The girl told me that they currently cannot retreive the reservations using the phone numbers, due to the update that they did a few days ago. The system should be corrected by Saturday. I had her check on a few of my reservation confirmation numbers and they were still in the system. I think I will feel better once I can see them in the system again. I'm glad Im not the only one.
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Well, I have the opposite problem - I suddenly have 2 ADRs for Hoop-Dee-Doo for the same time. One has my original confirmation number but one has a completely different confirmation number. I tried to call but my wait time was 15 min so since my trip is not until January, I'll wait to see if one disappears when the system is fully functional and if not, call back at a later date.
Kathy șoș
LET'S GO BUCS!
Next trip - June '14
Past trips:
6/13, 4/13, 7/12, 7/11, 1/11, 8/10, 7/09, 3/09, 8/08, 8/07, 12/06, 9/05, 7/03, 7/98, 5/96, 8/93, '70's X 2
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Same here this morning, I was a bit nervous due to system glitches sometimes losing ressies. I only had 3 but I am waiting until the 20th and if there not there, then I will panic!!!!!
April 29-May 3- Coronado springs! Engage celeb
Feb 21-March 1- DCL Bahamas/PORS Royal guest
November 15th-22nd Marriott's Grande Villas
May 2-5th Wilderness Lodge surprise engagement!
Nov 27th-Dec 4rd 2012- Art Of Animation
March 7-13th 2012 Fort Wilderness cabin
100+ since 1977
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same with one we had!?!? I thought it was lost too so I reserved something else just incase,couldn't find anything like the existing one I have...hopeing the original is still thereif not,then will try to get 1 when we arrive.Last trip we were able to get a meal at The Swan & Dolphin with the front desk's help
Dec 2010~Pop Century
May 2008~Coronado Springs
Sep 2005~Port Orleans(fq)
Oct 2003~LBV
April 2001~Allstar Sports
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I'll just give it some time. I figure that as long as I have a confirmation#, I'll be fine......but maybe I'll call in the morning
My name is Gator. You killed my Sorcerer's Hat. Prepare to die.
DL 2-17,8-17, 11-17; DL 2016; DL 11-2015; DL-DL-Hotel 2-2015; DL 2014; DL-Paradise Pier 2013; POFQ Dec 2012; CSR - Jan 2011; AKL-Kidani - Jan 2010; A.S.Mov - Dec 2008; CSR - Dec 2006; DL Feb 2006; CBR - Feb 2004; POR - Jun 2002
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Just got off the phone checking mine... all were there. She mentioned that they are going to be "closing" again on tuesday all day and back up and running again by wednesday at 9am EST. so it looks like they are trying to work out the last few kinks in the system.
SorcererJim
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I'm guessing all the reservations that have been made are still there. I tried getting a new time for Le Cellier on one of my days and all the time slots were filled. Darn.
My name is Gator. You killed my Sorcerer's Hat. Prepare to die.
DL 2-17,8-17, 11-17; DL 2016; DL 11-2015; DL-DL-Hotel 2-2015; DL 2014; DL-Paradise Pier 2013; POFQ Dec 2012; CSR - Jan 2011; AKL-Kidani - Jan 2010; A.S.Mov - Dec 2008; CSR - Dec 2006; DL Feb 2006; CBR - Feb 2004; POR - Jun 2002
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