I contacted PhotoPass customer service before I ordered the CD and was told that I needed to save each photo in the size I wanted to have printed. She said that it only mattered when I was selecting borders - so if I wanted a 4x6 with a border, I needed to save it as a 4x6 specifically (since the default size is 5x7). So I spent a terrible amount of time saving and re-saving each of the sizes for each of the photos (over 200 original photos!). After receiving the CD, I selected the photos to print & sent them to an online center for printing. I ended up getting back several 5x7's with the border cut off. When I contacted the online service that printed them, they said that I needed PhotoShop or another editing type software, and check the measurements of the photo before having it printed.
Okay, I am SO dumb when it comes to all things computer. I don't have the money (or need) for PhotoShop, and even if I had it, how the heck would I use it?
Does anyone have a simple explanation for me on how I can get the 5x7's I want with the borders (the ones I added via PhotoPass before ordering the CD) intact? Feel free to PM me & thank you for any help!!
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