I just called a week ago to make changes to my reservation and asked about room requests. The CM told me that if I use online check-in that there is a place there for room requests. Maybe someone who has used online check-in can confirm.
You can fax a request but remember the resort does not even get your reservation until about 10 days before you get there. Calling is not a good idea because the resort number does not even really go to the resort.
The new online check in does have a place to put a request.
We booked through destinations in Florida and had our room request added to our reservation. I also faxed the request to the resort (POFQ) 4 days before our arrival. I don't know which one worked or if both things helped but we got our request. have a magical vacation1
You can fax a request but remember the resort does not even get your reservation until about 10 days before you get there.
1) Ressies are downloaded to the resort 4-nights in advance of check-in.
2) The Room Assigners start working on them 3-4 days ahead of time.
3) Based upon how busy, assignments can take to the night before check-in.
4) Faxing no longer does any good.
5) Most resorts have a "put it in File-13" rule.
6) The ROOMS person just has too much to do to be looking at faxes.
7) Besides, many faxes have 2-3 requests, and that takes too much time to arrange.
NOTE: At all resorts, the ROOMS people work three shifts, although the third shift person has other duties, such as collecting payments.
Average Banjo Picker. Pretty-Good Sailing Master. Newly Ordained.
I am having an issue with this. My sister-in-law and I both placed our reservations with Magical Journeys. (POFQ on June 13). We requested connecting rooms.
Today both of us tried to do the online check-in and I was able to get through and she was not. The only "request" I was able to put down was "connecting rooms" but no where could I write to have them connect to my sister-in-law!! I would think they need that info?? Who will I connect w/? a stranger?
now we also wanted to request building #5 but I was not able to put that request on the form. She spoke to Denise from MJ and was going to get that request on her reservation, but what would happen if we are put in different buildings?!?!
Is it possible to back up all this confusion with a fax? and what is the fax #?
Thanks I hope this gets straightened out before we leave!
August 2011 POLY!
June 2009 PORFQ
Dec 2006 offsite
June 2003 POLY
Nov 1999 offsite
Sept 1994 daytrip to DL
Dec 1993 daytrip to EPCOT
Aug 1989 first trip w/family offsite
I always fax my room request and then call to make sure that they have received it. It always works..
Good Luck!!
Off-Site several times between 1983-1992
1993-Grand Floridian
1996-Poly
1998-Poly
2001-Poly
2004-Pop
2008-Pop "First MNSSHP"
2009-Coronado Springs" MNSSHP"
2010-Pop Century "MNSSHP" Next Trip 10/01/2011 MNSSHP !
"Now approaching carousal of progress."
Yellen97. Nothing to worry about. I had the building #5 request added to your reservation as well and double checked that your reservations were still linked. There is always a chance that your rooms will be separate, since requests are based on availability and can't be certain, but it is on your reservation.
Denise Keeler
Vacation Specialist
Magical Journeys http://www.yourmagicaljourneys.com
The Magic begins with YOU!
The Official Travel Agency of INTERCOT.com
Denise- thanks so much!! It was disconcerting when there was no little box to write comments on the online check-in. Connecting rooms are not that important, but the same building certainly is!!
Thanks again, I am sure it will all work out!!
August 2011 POLY!
June 2009 PORFQ
Dec 2006 offsite
June 2003 POLY
Nov 1999 offsite
Sept 1994 daytrip to DL
Dec 1993 daytrip to EPCOT
Aug 1989 first trip w/family offsite
We've faxed room requests the last couple of times and they've always worked -- maybe just lucky. All at AKL and all within the 2-3 days prior to arrival. Worth a try.
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