|
|
|
-
shirt disintegrated in the 1st washing!
HELP! I got DH his first disney shirt ever. It was the baseball one. He wore it once. I washed it and the ENTIRE hem along the bottom fell out!
I'm not sure if I still have the receipt...as he had worn it...but is there a possiblity that Disney can help me out with this?
any help would be greatly appreciated.
Sometimes you'll be Sleepy, Bashful, SNEEZY, Dopey and maybe even Grumpy; but I hope you are always HAPPY at the end of the day.
Annual Pass Holder
AKL-10th Wed Ann Sept 08
Offsite: Mar 09 Mar 08 Mar 07 Mar 06 Mar 04, Sept 03 Mar 02 Nov 00
ASM Mar 05
Magic Music Days Performer May 89
-
Please Support INTERCOT's Sponsors:
-
If you still have the receipt, Disney will happily replace it for you. DD7 got a little jacket in December and we had a spell of decent weather when we got home and she wore it a few days when I noticed a couple of small holes in the back - it was over a month later at that point. I called the merchandising number and Edie (a wonderful CM!) helped me out. She pulled and shipped a new jacket right away and all I had to do was fax a copy of the receipt to her - she didn't even wait to get the receipt since I couldn't fax it until several days later. They also didn't want the old one back, so DD wears it to play now. Good luck with your shirt!
Kathy ºoº
LET'S GO BUCS!
Next trip - June '14
Past trips:
6/13, 4/13, 7/12, 7/11, 1/11, 8/10, 7/09, 3/09, 8/08, 8/07, 12/06, 9/05, 7/03, 7/98, 5/96, 8/93, '70's X 2
-
See if you can find your receipt. (we always keep all our receipts in an envelope on every trip.)
We purchased an ESPN shirt and most of the "puff paint" on it came off in the first wash.
I called WDW Merchandising and they were happy to provide a replacement.
Linda
aka: wendy*darling
INTERCOT Staff:
Disney & Orlando Dining/Nightlife, Shopping & Water Parks/Disney Vacation Club
DVC owners at WLV, BCV and SSR
Next up: VWL & POFQ Dec 2009 - just adults!
On Deck: DCL Wonder Dec 2010... but I'm sure we can come up with something before then!
-
Even if you don't have the receipt contact WDW Merchandising anyway. I've heard many good things about them and what they've done for guests. Here's there info:
Telephone: 407-363-6200
Fax: 407-352-6369
Email: [email protected]
-
I was going to say the same thing as Jeanne. Almost all larger stores will accept damaged returns. They will forward the claim to the vendor/manuacturer who will reimburse you and maybe send you a couple extra somethings to alleviate hard feelings. I work for a wholesale garment company and that's generally our procedure in situations like this.
~ Christine
-
After each of our last two trips, a shirt that DW bought had color bleeding issues in the wash.
1975-2000 Family Trips, FW
Nov 2005- FW
June 2006- FW
Feb 2007- FW
Dec 2007- POFQ
Feb 2008- POR
July 2008- WL
Dec 2008- FW
Feb 2012- POFQ
Herb
Proud Passholder
-
So, Tide gets out stitches, as well as dirt.
Average Banjo Picker. Pretty-Good Sailing Master. Newly Ordained.
-
does anyone know what the time restriction are for returns?
I noticed on receipts it doesn't mention anything like within 30 days.
Aug 2006-POFQ & MWC
Feb 2007-DL
Jan 2008-POP/DCL
Sept 2009-Cont
May 2010-POP
May 2011-Poly/YC
Sept 2011-Cont
April 2012-POP
Jan 2013- AKL
Sept 2013- BLT/Swan
Upcoming Trips
April 2015- Cont/BWI
-
Originally Posted by angedeaile
does anyone know what the time restriction are for returns?
I noticed on receipts it doesn't mention anything like within 30 days.
I returned something (with the receipt) after a little over a year. No problems, and they sent me a refund check very quickly.
To the original poster: I echo what others have said - contact Merchandising whether you have the receipt or not. They are usually wonderful about things.
-
Thanks for the suggestions...I just emailed them...and let's see what happens...I have searched EVERYWHERE for that blasted receipt and can't find it....
Sometimes you'll be Sleepy, Bashful, SNEEZY, Dopey and maybe even Grumpy; but I hope you are always HAPPY at the end of the day.
Annual Pass Holder
AKL-10th Wed Ann Sept 08
Offsite: Mar 09 Mar 08 Mar 07 Mar 06 Mar 04, Sept 03 Mar 02 Nov 00
ASM Mar 05
Magic Music Days Performer May 89
-
Happy resolution!
I opened my camera bag this morning and viola...there was the receipt. I called and it was the MOST AMAZING retail experience of my life.
They asked for the item number, what happened my contact info and said that I will receive a new one in the mail, and the only thing I needed to do was provide a fax copy of the receipt!
How wonderful! I was so sure they'd send an envelope so I could return the damaged shirt...or something like that that would be a pain...but no! Thank goodness...what a wonderful wonderful experience!
Thanks to everyone for the help!
Sometimes you'll be Sleepy, Bashful, SNEEZY, Dopey and maybe even Grumpy; but I hope you are always HAPPY at the end of the day.
Annual Pass Holder
AKL-10th Wed Ann Sept 08
Offsite: Mar 09 Mar 08 Mar 07 Mar 06 Mar 04, Sept 03 Mar 02 Nov 00
ASM Mar 05
Magic Music Days Performer May 89
-
I'm glad it worked out for you
-
Originally Posted by sneezyone
I opened my camera bag this morning and viola...there was the receipt. I called and it was the MOST AMAZING retail experience of my life.
They asked for the item number, what happened my contact info and said that I will receive a new one in the mail, and the only thing I needed to do was provide a fax copy of the receipt!
How wonderful! I was so sure they'd send an envelope so I could return the damaged shirt...or something like that that would be a pain...but no! Thank goodness...what a wonderful wonderful experience!
Thanks to everyone for the help!
Gotta love Disney! Glad that worked out for you.
90- CR/Poly
92- off-site
93- Poly
94- CBR
96- CR
99- CR
01- off-site
02- off-site
03- off-site
03- CR/Poly
04- CR/Poly
06- Poly
17- Poly
-
Walt was ½ Canadian!
DL, Aug 97; DL, Jul 01; DL, Aug 05; DL, Jan 06; WDW, Oct 06; DL, Dec 06; WDW, Nov 07; DL, Dec 07; DL, Jun 08; DL, Feb 09; DLP, Apr 09; DL, Sep 09; TDL, Oct 09; DL, Jun 10; WDW, Oct, 10; WDW, May, 13; WDW, Sep 14; HKDL, Sep 15, WDW, Mar 17; WDW Jan 19.
Share This Thread On Social Media:
Share This Thread On Social Media:
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
|
Share This Thread On Social Media: