My family and I have loved staying on property at WDW and we've been a frugal POP family until early this year. Due to a cheer thing, we had to stay at the Swan and honestly we kinda dreaded it. After staying at the Swan for 4 nights- we love the Swan. Not that we wouldn't trade it for the Poly or Grand, Contemp. but compared to the POP it was great. We did stay at the POP for the last 3 nights of our trip and we were really disappointed at the great and friendly service we receieved back in 2008- the last time we were at POP. We had our first customer service issue this time...
Just wanted to put that out there.