Zing! - But true!
We just got back yesterday. Honestly, the helpful to rude/unknowledgeable castmembers has to be up to 72-25. Yep, 1 in four people working there that I had an interaction with either could not care less what I needed help with or had no idea how to help me.
This mindset that employees have there is really crippling the whole operations. I saw it time and time again - employees who were either two afraid or unable to figure out how to operate outside of the strict set of tasks that they were given.
Mightly big blinders management makes the castmembers wear there . . .
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