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Thread: MDE not working

  1. #1
    Join Date
    Apr 2006
    Location
    Atlanta
    Posts
    1,419
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    Default MDE not working

    Has anyone experienced MDE not working for reservations? I am able to find the availability for my dining choices, but when I try to book it it says "we had to duck out-(with cute and now enraging pic of donald duck) dw.com is not available right now, try again in a few minutes"

    I tried many times last night and now am trying in the morning with no luck. It is especially frustrating because it appears that openings last night are no longer available. I don't understand why I can get all the way to the final stage and then it doesn't work. I hate to do it all by phone, but maybe will try that.

    I hope the new fast pass is not as frustrating.
    2017 WDW All Star Music/Universal RP
    2016 :(
    2015 Universal-Royal Pacific
    2014 :(
    2013 Fall: Wilderness Lodge
    2011-12 :(
    2010 French Quarter
    2009 Pop & AKL
    2008 Polynesian
    2007 ASM & BCR
    2006 AKL

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  3. #2
    Join Date
    Apr 2006
    Location
    Atlanta
    Posts
    1,419
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    Default

    Well, on a more positive note, I called WDW and the cast member was extremely nice and helpful as always and I was able to get everything I wanted (considering that I am at the 132 days to go mark, I was realistic.) And all the reservations instantly showed up in my MDE intinerary. What a strange bug in the system.

    Now I just have to fret about whether they were the right choices!!!
    2017 WDW All Star Music/Universal RP
    2016 :(
    2015 Universal-Royal Pacific
    2014 :(
    2013 Fall: Wilderness Lodge
    2011-12 :(
    2010 French Quarter
    2009 Pop & AKL
    2008 Polynesian
    2007 ASM & BCR
    2006 AKL

  4. #3
    Join Date
    Mar 2007
    Location
    Philadelphia Area
    Posts
    2,506
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    Default

    Sorry to hear that you had that issue but happy to hear that the CMs were able to resolve it.

    What did you end up reserving? I am sure that whatever it is will be great!
    -Laura
    Engineer by Day... Imagineer in my Dreams!

  5. #4
    Join Date
    Aug 2008
    Location
    Morristown NJ
    Posts
    7,146
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    Default

    Did you try clearing your browser, shutting down, and then trying again. I had this happen a few weeks back and was stuck in a loop until I cleared Safari.
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

  6. #5
    Join Date
    Jul 2005
    Location
    Ontario, Canada
    Posts
    8,534
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    Default

    Disney IT can be an adventure. I agree 100% with the above posts, re-starting and cleaning cookies can help. My "go-to" trick when it isn't working, is to try another browser. Some days some browsers work better than other.

    Still, I agree 100% frustrating!!
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


    Engaged at the castle!
    My Disney Home is POFQ

  7. #6
    Join Date
    Aug 2005
    Location
    Leavenworth, KS
    Posts
    976
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    Default

    I had that happen on my MDE phone app and I finally deleted the app and then re-downloaded it and signed in and all was well. I had no problem making reservations after that.
    1288 very long miles to WDW!
    1958 DL-Off property
    Dec 1998 WDW-Off property-Chaperone HS Band trip
    Sep 2005 WDW-POR-25th Late Anniversary
    Apr 2010 WDW-POR-30th Anniversary!
    Aug 2012 DL-first time in 54 yrs!
    Apr 2014 DL-34th Anniversary!!
    Nov 2016 WDW-Retirement!
    Apr 2018 Disney-DGD's 1st trip!

  8. #7
    Join Date
    Oct 2001
    Location
    Antioch, IL
    Posts
    1,307
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    Default

    Quote Originally Posted by ibelieveindisneymagic View Post
    Disney IT can be an adventure. I agree 100% with the above posts, re-starting and cleaning cookies can help. My "go-to" trick when it isn't working, is to try another browser. Some days some browsers work better than other.

    Still, I agree 100% frustrating!!
    "Adventure" is putting it nicely. It seems to be a roll of the dice everytime whether I am on my phone, iPad or PC. Sometimes everything is fine, other times nothing is working right. Often I just give up and call.
    35+ trips to WDW since 1985...and it never gets old.

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