Making ADR question.

[stitchcousin]

Hello everyone,

It's been 4 years since I was at WDW. I just did a "mock" call for ADRs (since I will be up early on the first day that I can call), and it seems its now automated? Before, we would hear a recorded message and then a live person would come on the line. Now, twice, I got a computer asking me where I wanted to make the reservations for. So, my question is, we no longer get to talk to a "live" person?

[Strmchsr]

You can eventually get to a live person or you can do it online.

[ISLE39]

Just keep hitting zero

[Capt_redshirt]

If you say modify a reservation or mess up when they are trying to find you ... you get to a person really quickly lol

[Ms. Mode]

Just say "Speak to a Representative" and you get a live person

[GoBlueLacheta]

Please say the name of the restaurant you'd like to make a reservation to.

"Ohana."

Did you mean Hollywood and Vine?

"No, Ohana."

All right. We have your party of 64 booked for the Mcdonald's french fry cart at 8:30pm.

[stitchcousin]

Thank you for your help. Knew I could count on getting answers here! GoBlueLacheta you made me spit out my wine

[ANG]

Just say "Speak to a Representative" and you get a live person

Ditto. I've always spoken to someone.

[princessesmom]

I had good luck using the online system last week. It opens an hour earlier than the phones at 6am.