Quantcast Refidgerator Issues at Resorts
 
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  1. #1
    Join Date
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    Default Refidgerator Issues at Resorts

    I don't have hard confirmation on this, but I got an email from a CM friend who works at WDW. Apparently there is a problem/defect with some refrigerators at Walt Disney World, Disneyland, and Aulani Resort. The fridges have removed or temporarily disconnected until the issue can be resolved. Apparently there will be a letter in your room notifying you of why the fridge isn't there but no way to know in advance if you'll have one of those rooms or not. Greg didn't know any specifics about which rooms/resorts just yet. This is slated to take several months to fully resolve, though. So, just a heads up If you were planning on bringing food/drinks. I'll do my best to confirm this.

    **Update - This is confirmed and will impact all resorts expect for DVC and Ft Wilderness Cabins and will take 3-4 months to resolve. Also a very limited number of fridges will be available only for medical needs but even that can't be guaranteed.
    Chris, aka Strmchsr
    INTERCOT Staff: Vacation Planning, Guests with Special Needs, and Weather Guru

  2. #2
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    Default

    Wow.
    Carrie

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  3. #3
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    Default

    I have sen this reported on a few sites, and numerous times on facebook, today.


    Disney Parks and Resorts today advised it has begun pulling the complimentary mini-fridges from all of its hotels at Walt Disney World, Disneyland and Aulani Resorts due to a possible manufacturer’s defect. The only locations unaffected by this move are DVC rooms, the cabins at Fort Wilderness and family suites at Disney’s Art of Animation and All-Star Music resorts. The replacement of said refrigerators is expected to take upwards of four months or more by rough estimation.

    In response to the maneuver, Walt Disney World will make available a limited number of refrigerators that may be requested in advance, but cannot be guaranteed.
    -Bud

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  4. #4
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    Default

    Thanks for the report. It says doesn't affect DVC, what about DVC studios that have mini
    fridges.
    Last edited by disneymom15; 07-10-2013 at 03:34 PM. Reason: add on
    Jodie

  5. #5
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    Nov 2003
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    Default

    This is what we've heard:

    "Due to a possible defect in the refrigerators in some of the Guest rooms at the Walt Disney World® and Disneyland® Resorts, as well as Aulani, A Disney Resort & Spa, Resort hotels at these locations have removed or temporarily disconnected Guest room refrigerators until the issue can be resolved.

    Guests staying at these Resort hotels will be notified of the refrigerator removal via a letter in their room. Currently the schedule for replacing the refrigerators at these Resorts is expected to last several months."
    Jennifer Piltz
    Vacation Specialist
    Magical Journeys
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  6. #6
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    Default

    The latest update I have heard is that Disney will be removing the mini fridges as guests check out. It will affect every non suite room at every non DVC resort. There has not been a definite answer on the DVC studios yet.
    Cindy aka AgentC
    INTERCOT Staff: Accommodations, Dining, Movies, TV, Music & Musicals

  7. #7
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    Default

    Quote Originally Posted by disneymom15 View Post
    Thanks for the report. It says doesn't affect DVC, what about DVC studios that have mini fridges.
    It has been a few years since I stayed in a studio (usually we get a 2 bedroom villa), but I think the studio fridge is slightly larger and from a different company than a regular WDW hotel fridge.
    Christine ºoº

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  8. #8
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    I am amazed at the lack of hostility toward Disney here, so let me be the first. If I were booked into a room expecting a fridge I would be furious. I find it hard to believe that there is such a monumental safety issue that warrants the abandonment of 25,00 fridges. Even if one did catch on fire, one fridge out of 25,000 over two years is not an unmanageable risk.

    While I would hope we learn more about this soon, unless there is an electrical shock issue (which should never happen unless the ground wire is coming loose), this is just ridiculous. Things with motors and/or heat exchangers overheat sometimes, and Disney could probably just take the fridges out of those suffocating cabinets to buy them some time. This just seems like a large scale over-reaction, most likely ordered by the legal department, and one the will result in a significant inconvenience for many guests, often to their complete surprise once they check into their room.
    Disney Dream May 2019, WDW Dec 2019

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  9. #9
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    OMG I cannot believe this is happening

    Anyone know the status of the fridges at the Poly? DH and I just booked our trip and my mother has 2 medical conditions that absolutely require refrigeration. I requested one when I made the ressie but was assured I would have a fridge ("mini" fridge is totally fine) even without a request. This may be huge or cause us to not be able to go..

    Any help, advice, or info is greatly appreciated

    *- 29 total visits to the World -*

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  10. #10
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    This will be a pain! Geesh ... 4 months to replace fridges?
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


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  11. #11
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    Quote Originally Posted by ibelieveindisneymagic View Post
    This will be a pain! Geesh ... 4 months to replace fridges?
    I thought it was a long time too, but it must be a lot of refrigerators. My guess would be it is more of a supply issue than a labor issue.
    Cindy aka AgentC
    INTERCOT Staff: Accommodations, Dining, Movies, TV, Music & Musicals

  12. #12
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    Quote Originally Posted by AgentC View Post
    I thought it was a long time too, but it must be a lot of refrigerators. My guess would be it is more of a supply issue than a labor issue.
    That'd be my guess too. Over 20,000 mini-fridges is a lot to replace at one time. I'd hate to work in accounting for the manufacturer.
    Steve (aka brownie)
    INTERCOT Staff: Accommodations & Mousellaneous
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  13. #13
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    Default

    Quote Originally Posted by ibelieveindisneymagic View Post
    This will be a pain! Geesh ... 4 months to replace fridges?
    Uh, 25000 rooms equals a lot of refrigerators equals a lot of man hours.

    This has to be a manufacturers defect that causes a potentially high safety risk for them to react lie this.
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  14. #14
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    They are probably having trouble finding money to buy the new fridges....
    Itchy for another trip

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  15. #15
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    I just returned and stayed the initial night at Sports and the remainder at AKL....they both had them, the old ones, so nothing's changed from what I was able to see !!!!
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  16. #16
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    Received a letter from Disney today about the fridges and how they're not working. Does that mean I shouldn't expect one after all?
    *Cindy

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  17. #17
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    Question

    Checking into yacht and beach club next week, just received a letter today letting me know that our room will not have a refridgerator.

    Is this an automatically generated letter because I've been reading on here that deluxe resorts are not affected... It's not a big deal but I just need to know what to plan for our grocery delivery!

    Any input is greatly appreciated!
    Next WDW Vacation: 1st Disney Cruise w. Land and Sea adventure, Summer 2014

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  18. #18
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    I got the same letter today. It must have been sent to everyone holding a reservation because I'm staying in a 1 bdrm villa and those don't have a problem.
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

  19. #19
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    I got the same letter but i called because i have a 2 yr old in the room and need cold milk. They told me they expected the carribean beach to be done by my check indate of 9/23 they said if not i will have one
    Next trip sept 23- thru oct 1 2013 for my sons first trip ever at 28 months.
    Carribean beach. Mnsshp, hhn, seaworld 4 disney parks 2 waterparks rented a car got photopass plus. Im ready

  20. #20
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    Quote Originally Posted by iceicebritney View Post
    ... I've been reading on here that deluxe resort rooms are not affected...
    I recall reading that it is DVC resort rooms that are not affected. I believe regular deluxe rooms have the same fridges as all other non DVC rooms.
    Jeff

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