I got up early for this!!

[PlutoLover]

SO it's Saturday and I have a 7 month old so I am soooo sleep deprived BUT I got up anyway at 5:50a to book my ADRs. I pre-planned and made sure my account was ready to go, added my reservation and the "My Disney Experience" page says I'm at 180 days, so in I go and can't get the reservation I want for my first day of the trip so I put in any old ressie to get going and now I can't book anymore. The +10 days did not light up magically!! What gives?? I am so frustrated right now and exhausted!

[BrerGnat]

Oh, posts like this make me so sad. I don't subscribe to the ADR madness myself, but for people that do, it must be maddening.

Did you try calling? The My Disney Experience site is SO horrible. If they don't fix it, they are in for quite a PR disaster.

[ANG]

You should call ASAP!!! That happened to me last trip and when I Called they made all the ADRs for me.

[BrerGnat]

It might be worth mentioning that the current website is really not reliable for doing ANYTHING. Calling is a much better option.

[Tekneek]

It might be worth mentioning that the current website is really not reliable for doing ANYTHING. Calling is a much better option.

I am sad. A company with access to so much skill and talent is seemingly unable to put together websites that can work reliably. Even worse, they leave such websites in production (to the frustration of their customers) rather than closing it until it is actually ready.

[ibelieveindisneymagic]

I am so sorry! The new webiste is so frustrating!!!

I had to make my ADR's on firefox, since I could get to the old site that way, anything else just kept giving an error.

Frustration all around - not good Disney!

[azcavalier]

I am sad. A company with access to so much skill and talent is seemingly unable to put together websites that can work reliably. Even worse, they leave such websites in production (to the frustration of their customers) rather than closing it until it is actually ready.

I've said this for years. For a multimedia entertainment company, their website(s) are awful.

[Maleficent's Dad]

It might be worth mentioning that the current website is really not reliable for doing ANYTHING. Calling is a much better option.

I couldn't agree more.

The "new" site is pathetic... It's not just a few kinks, the thing just doesn't work. There are so many complaints about it - people are flabbergasted! They can't even make payments online (wouldn't Disney want to fix THAT aspect?! $$$).

[NJGIRL]

It might be worth mentioning that the current website is really not reliable for doing ANYTHING. Calling is a much better option.

100% agree with this. I call for everything and don't even bother with the web site.

[Jodi]

They are having issues with the new website. We are having the same troubles, I have made several calls, emails, etc...they say to be patient...kind of hard when nothing seems to change each time you check the new site. If you need to make ressies, I would call...

[PlutoLover]

I love the idea of doing it online and I HOPED that I would be back in bed by 630a, no such luck! After trying over and over again I just kept getting errors except for Victoria & Alberts, I could have booked that for every day of my trip, lol!! I did call right at 7am but I first had to go thru the automated system like noted above, which didn't work because I was trying to book CA Grill (which unbeknownst to me was not taking reservations due to the rehab). Finally about 720a I connected to a cast member who was very calm and helpful, I mention calm because I really needed that at that point. Her soft ways relaxed me . So she booked all but 2 of my ADRs and BOG I have but not at the time I would like so I will try back on that one.

This was my first experience with the online system, what a shame it's not always working because it is a great system (so it seems). Just glad that I got my ADRs and 45 more minutes sleep before my little princess woke up

[Disneyfirsttimer]

We are traveling 9/3 to 9/8 and I had no issues using the online system. I just booked this trip and went on over the weekend with no issues and got everything we wanted. I wasn't looking for the difficult ones like CRT so maybe that was it. I like the online option.

[dmallan]

I had the same problem last Thursday. I could only make one reservation. The online system would not recognize that I could make +10 days worth of ADRs. I called Disney Dining at 7:00 and had no problem. Talked to a wonderful CM who made all my ressies, most for the exact time I wanted.

The only issue now is that only the first ADR I made online appears on My Disney Experience. I've tried inputting them manually, and the system finds the reservation, but is not able to hook it up to my other reservations.

[garthbarth1]

I have never booked online! Is My Disney Experience a different/specific website for dining only? Also, can you book starting the day of your vacation, or do you have to call each day? Like if we want to go at the end of our stay to BOG, that is day 186..do I need to wait a few days later than making them for the start of our trip? Thanks!!