Pin code help

[Disneyatic]

I am so excited that we got a pin code in the mail that coincides with our planned spring break trip!
The only issue is, the pin code came addressed to my ex-husband. (have not booked a trip since the divorce) Will this affect me being able to use the code to book under my name?

Next issue....as of this morning, I can't find the brochure!!!! I am worried it may have gotten mixed in with some other papers and trashed. Are the codes linked to the names?

[VWL Mom]

If you receive a PIN code they should have it in the system. Unfortunately the code can only be used by the person whose name it is attached to which in your case is your ex. You could call and explain the situation to them and see if anything can be done but it's doubtful.

[Disneyatic]

Thank you for the reply! I will try calling and at least explaining the situation....can't hurt to try.

[Lindsey310]

Let us know how you make out. We recently received a pin code but it's in my father in laws name. (we travelled with them in aug/sept this year). Will be interesting to see if they allow the switch.