I do check the refurbishments before a trip and don't complain about it. My point was that the cms can't do anything about it because others have ruined it for us is a cop out. My point was also that not everyone is aware of the refurbishments because they are not Disney crazy like us. It was couldn't we be a little empathetic and not just assume everyone is out for free stuff. Any day at Disney is they best day ever for me, breakdowns or not.