Printable View
I'm looking for referrals on a town car service from MCO to the resorts. If anyone has had a gat experience with a particular company, I'd love to hear about it. We've done DME in the past but this trip we want to arrive and depart on our schedule in order to maximize our time in the parks.
Quicksilver (Intercot sponsor) has been excellent in my experience. The only other company I have tried was okay, but it was several years ago so I couldn't speak about their service now.
We've used Quicksilver on multiple occasions, and really liked them. A quick trip to the grocery store is included in the price. We stopped and picked up bottled water and a few light snacks. Our driver was always prompt and the car was very clean.
We used Quicksilver to go from MCO to Universal, and then from RPR to POR on our last trip. They were excellent. Timely and professional. We had seven in our party and used the van. I've recommended them to others.
For those who have used Quicksilver, I've read some pretty bad reviews online from those who've used their service. Has anyone used them recently, within the last year and had any concerns?
I see that they do not require a credit card to hold the reservation. Do they call you at anytime before you arrive or while your at the airport to confirm?
When it says "free 30 min stop," where do they typically stop?
If at all possible could you send me the links form those bad reviews you have read. In all of the websites I advertise (and elsewhere too) I can only find 99% of good reviews. The only website with bad ones I've seen where posted by my own competitors.Quote:
Originally Posted by iceicebritney
Obviously we are not free of bad reviews (we have transported over 20,000 families since opening our business in 2001) but the overwhelming majority of past clients only sing our praises and recommend us.
These links might help us know what actually happened (if at all true) and fix the problem. Also, I've read in the past reviews from people that haven't used us at all and were disgruntled to be charged a cancellation or no show fee for failing to cancel in time (48hours BTW).
Oh, and to answer your questions.
Reservations are made online; you'll then receive our official confirmation email.
Payment is made directly to your driver upon arrival at your first destination (cash or credit).
We usually stop at Publix, our local supermarket.
My best regards,
Gregory Nicolas.
We've been using Quicksilver for our trips since about 2006 (as recently as March) and have been very pleased. The drivers have always been prompt and courteous, and we've gotten great service! My last trip I was by myself going from WL to the airport. The driver got out of the car and the first thing he wanted to know was where my boys and DH were, just was a nice touch.
One time years ago our flight was delayed out of Newark by more than 2 hours which put us in Orlando well after midnight. Gregory called to let me know they were watching the flight and a driver would be there for us. That piece of mind was priceless.
Personally I've become very wary of online reviews of smaller companies. You don't know who is writing them, good or bad and you don't know both sides of the story.
Hi Lynn,Quote:
Originally Posted by VWL Mom
Thanks a lot for the nice words and for being such a faithful client.
I've received the links you've sent me and as I suspected most reviews are from people whom indeed never even used our services and complained about paying cancellation/no show fees. Sad but true.:confused:
My best regards,
Gregory Nicolas.
Thanks for taking time to respond to the thread, Gregory! And thanks for your support of Intercot!!:number1:
I used Quicksilver this past October. Our driver was great, we stopped at a grocery store, don't recall which one, no problem at all.
He met us in Baggage Claim and we grabbed or bags and were off!!
No complaints here!:mickey:
We have used Quicksilver on a number of occasions. There service has been professional and prompt.
Also, keep in mind folks, that Intercot continues to be a resource to all of us because companies like Quicksilver sponsor this site. We continue to do our part to support Intercot by supporting this site's sponsors!!
We have used Quiksilver many times and have had no issues and are planning to use them again this July. They are always prompt and waiting in baggage claim. We have also used the grocery stop - very convenient! Use Quiksilver - you will not be sorry:mickey:
My daughter and I used Quicksilver to get from CBR to Universal in October. We were very pleased. They were prompt and very kind. :thumbsup:
We use Quicksilver each and every trip. Even know our driver (same one every time but once). Last trip he even commented on how the kids had grown. Before they were a sponsor we used them, and I get nothing for this obviously. We stop every time at grocery store, and timeliness back/forth never an issue. They even get the beverage I like for the car ride (we limo) every time!
My pleasure! Almost 10 years and counting...:thumbsup:Quote:
Originally Posted by Strmchsr
Thanks! Hopefully we'll see you again soon.:mickey:Quote:
Originally Posted by Jeri Lynn
Regards,
Gregory Nicolas.